CRM for businesses in Ukraine: online booking and client management

A simple CRM for small businesses — beauty salons, clinics, spas, dental practices, auto services, tanning studios and more.

Try free for 14 days* 14-day free trial
Appointer CRM dashboard

Say no to Russian software!

Cool features of Appointer CRM

Payment by Monobank and PrivatBank QR code
Once a service is provided, Appointer automatically generates a PrivatBank or Monobank QR code for the right amount — the client simply scans it with their phone and goes straight to payment.
Fiscal receipts
via Checkbox
After payment, the admin generates a fiscal receipt through the Checkbox service in one click — it can be printed or sent to the client by SMS.
Integration with Telegram and Instagram messengers
Appointer lets you chat with clients directly in Telegram and Instagram — without switching between apps.

Key features of Appointer CRM

clockAutomated appointment schedulingarrow
  • a digital calendar instead of paper logbooks
  • easy creation and editing of appointments
  • staff schedule management
  • workload statistics
addOnline bookingarrow
  • simple online booking for clients (including after hours)
  • SMS appointment reminders
  • a lighter workload for your front desk
  • booking through your website and social media (FB, Instagram)
profileClient databasearrow
  • a single client database with convenient search
  • order history and visit frequency for each client
  • detailed client analytics
walletStaff payrollarrow
  • an easy payroll process
  • simple entry of key data (salary, commission rate)
  • automatic calculation for each employee
editInventory managementarrow
  • detailed product tracking
  • service recipes for every service (consumables)
  • automatic stock write-off upon payment
chartStatistics and analyticsarrow
  • a complete picture of your business
  • profit calculation
  • profitability by service and employee
  • demand for services, products and specialists
  • appointment statistics and period-over-period comparisons

Benefits of using a CRM for small business

IP telephony integration

Appointer integrates easily with IP telephony from Binotel and other providers. Your admin sees the caller's name on an incoming call, or creates a new client on the spot.

Easy data migration from other CRMs

We move your records from other software (YCLIENTS, Beauty Pro, Arnica and others) into Appointer quickly and without any data loss.

Works on your phone, tablet or any browser

There's nothing to download or install. All you need is an internet connection and a browser. No computer? Use a tablet or smartphone.

SMS appointment notifications

Automatic SMS reminders are sent to clients before their visit. Your admin decides how often reminders go out and edits the message text.

Online booking via website and social media

Clients book appointments themselves through your website, FB or Instagram, taking the load off your front desk.

Binotel for Appointer

Want to try Appointer? Watch the CRM in action

This short video walks you through how Appointer works,
the benefits of using the CRM and how to get access to the system.

Appointer CRM video presentation — online booking and client management

5 steps to get started with Appointer CRM

Making Appointer part of your business is really simple!

step01

Identify the weak points in how your business is run and see the benefits a CRM brings;

1
step02

Get to know the software's features;

2
step03

Log in to the app
and set it up;

3
step04

Introduce your team to the app and train the staff responsible for using it;

4
step05

Fine-tune the settings as you go.

5

Pricing

1 Month
 

720 ₴ (~$17)

 
Try free for 14 days* 14-day free trial

3 Months
 

2 099 ₴

700 ₴/mo
Try free for 14 days* 14-day free trial

6 Months
(+1 month free)

4 199 ₴

600 ₴/mo
Save 15%
Try free for 14 days* 14-day free trial

1 Year
(+3 months free)

8 399 ₴

560 ₴/mo
Save 20%
Try free for 14 days* 14-day free trial
Prices effective from 6 October 2026.

Add-on modules

Mobile app

A convenient, easy-to-use mobile app for iPhone and Android that lets you manage appointments and your client database. Everything you need to book your clients quickly and efficiently.

Price ₴120/mo

Warehouse Pro

A powerful tool for managing your company's inventory: multiple warehouses, goods receipts, stock-taking, balances, product expiry dates, sale prices and much more.

Price ₴170/mo

Task calendar

A handy module for assigning tasks and reminding staff about the various things that need to be done during working hours.

Price ₴85/mo

Gift certificates

This module lets you sell clients a certificate for one or more services. Clients can then pay for the chosen services with the certificate they bought, with no further payment needed.

Price ₴120/mo

Custom client card

Lets you create custom card templates for your clients, with any set of fields, their names and order.
For example:
- a medical clinic can create templates for examinations, tests and findings.
- a vet clinic can create a card for animals.
- a cosmetology practice can create a card to track procedures for each client, and so on.

Price ₴120/mo

Group appointments

Group appointments let you create a booking that lists one or more staff members together with one or more clients.
Ideal for dance studios, sports clubs, schools and other businesses that need to book a group of clients into a single visit.

Price ₴120/mo

Telegram messenger

This module lets you chat with clients via Telegram right from Appointer.

Price ₴100/mo

Instagram messenger

This module lets you chat with clients via Instagram right from Appointer.

Price ₴100/mo

API

Lets you exchange data with other systems automatically. A website, a chatbot, your own analytics, end-to-end marketing integration — all of it can connect directly to Appointer, with no manual data transfer.

Price ₴80/mo

Prices effective from 6 October 2026.
Binotel for Appointer

Reviews of Appointer, the software for beauty salons

salon-krasoty-katerina-suncafe
Kateryna
Director, «SunCafé» beauty salon, Chernivtsi
March 14, 2025

“The moment I opened my tanning studio, I started looking for software to run it. That was back in May 2017. There were plenty of options)) After a first look, some were ruled out right away and others a little later)) Here they offered a trial period and ran a walkthrough at a time that suited me (!!!). What I liked about this software was how accessible it is and that it has all the functionality I need to work with clients, stock and staff. In all our time together there has never been a single problem getting a request or question resolved — they always meet me halfway when I ask for help or an explanation. New features are added all the time (everyone decides for themselves what suits them, of course, but I find a use for almost all of them). In nearly 4 years of use there was only 1 glitch, and even that was sorted out quickly)) And it's a big plus that I can log in from anywhere in the world (as long as there's internet). I use it myself and recommend it to others)”

salon-krasoty-maria-vsegladko
Mariia
«Vsë Gladko» salon chain
July 8, 2020

“Our company has been using the Appointer CRM for more than 3 years now. The software is very easy to use, and it's intuitive where to find each feature. It's easy to train admins and to keep track of clients, appointments and finances. The company's biggest strength is that the team always listens to its clients and keeps expanding the functionality. Over 3 years of use we've noticed that an already convenient system has become even richer and fuller of genuinely useful features — not pointless buttons. The price is very affordable! The Vsë Gladko laser cosmetology chain highly recommends Appointer for the modern business!”

salon-krasoty-tatiana-lasertime
Tetiana
Director, «LazerTime» salon, Chernivtsi
October 23, 2021

“The service pays for its subscription almost right away. The interface is convenient both for us and for our clients. On top of that, the electronic calendar has cut waiting times and done away with queues. I can't imagine now how I ever managed before Appointer. Recommended.”

salon-krasoty-elena-sweetskin
Olena Holiadynets
Director, «Sweet Skin» sugaring studio, Kyiv
April 5, 2023

“A very convenient CRM system that I've been using for a very long time and am very happy with. The managers are attentive — they explain everything and help whenever a question comes up — and another big plus turned out to be that technical support takes on board requests and suggestions about the technical side of the system (I needed an extra option for sending messages inside Appointer, and within a week all my wishes had been built into the system. I was amazed by that level of customer focus and how fast the new feature I needed was added). I highly recommend this system, especially for the service industry. Reports, client management, SMS campaigns, a convenient schedule and separate access for every employee, admin and owner with different permission levels — exactly what you need. Glad to be working with them and of course I recommend them”

salon-krasoty-aleksandra-naillab
Oleksandra
Director, «Nail Lab» salon, Kryvyi Rih
June 19, 2024

“A very convenient app with all the options you need. I've used it for a long time, I like it and it fits me perfectly. It's also really handy that any question or problem can be resolved on the spot with a single call. recommended”

salon-krasoty-olga-beautytime
Olha Parkhomets
Director, «Beauty time» beauty salon, Kyiv
November 11, 2025

“I wanted to thank the Appointer team for the quality of their service and leave our review. We've been using the software since 2018. It's simple and convenient to use. It has never once let us down, and there have been no complaints or system failures. Our manager is always reachable on any question and responds promptly, even on weekends. Very happy!”

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Appointer CRM clients

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